Track My Passport/Visa Collection Locations

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After your visa interview, you will be told if your visa application is approved, denied, or requires administrative processing. If your visa is approved, you can collect the visa and passport the following business day from 3:00 to 3:30 p.m. only. If the application requires administrative processing, you will be asked to check the status of your visa from our website. If your application has been denied, the passport will be returned to you after the visa interview.

Check the Status of Your Visa

You can check the status of your application any time at this website:   Please wait at least three business days following your visa interview to check on the status of your application. Application barcodes appearing on this website means the application is complete and we are ready to receive the passport to process the visa. Passport drop off times are only from Sunday through Thursday from 8:00 to 10:00 am. Application barcodes not appearing on this website means the application is not finished and still requires time to complete.

This website is updated every business day when we receive information.

Required Documents for Passport Retrieval

To collect your passport you must present your original white ticket given to you on the day of your scheduled interview. This ticket can be presented by the applicant themselves or a representative the following business day for collection. If this ticket has been lost, either the applicant himself collects his passport or they may send someone on their behalf with their government issued photo ID.