Select Document Delivery Address

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You must select a document delivery or pickup location prior to your visa interview appointment. You can choose to have your documents delivered to a home or office address within Ukraine, or select one of the TMM Express offices where you may pick up your documents. When you select your document pickup location, be sure to have the Immigrant Case Number. If your application is approved, TMM will deliver your documents or hold them at the specified pickup location. Details on passport delivery are available on this webpage.

Please note if you choose Pick up option, TMM Express will only hold passports for 10 business day from the date that you receive confirmation that your passport has arrived at the pickup location. You will be notified by email that your passport is ready for pickup. You will receive three email messages and one phone call. If it is not picked up before the 11th day, your passport will be returned to the Embassy in Kyiv. It will then be your responsibility to make private arrangements to have the passport delivered to you at your expense. Once you have made these arrangements, please ask the courier company to contact the Embassy to coordinate pick up.

If you chose Premium Delivery, TMM Express will contact you to schedule a date and time for delivery. Someone must be present at your home/office when the courier comes to deliver your passport. Please note that TMM Express will make only a limited number of attempts to deliver the passport(s) to your home/office address. After it your passport will be returned to the Embassy and you will then be contacted by the Consulate to determine how your passport can be returned to you.

Note: If a representative is receiving your passport (even in case of family members) he/she must present some additional documents listed here.

Please note:

All IV applicants who register to select their pick up delivery location need to have a unique UID number in order to pick up their passport.

Please print out the Confirmation of IV Address Registration and bring it to the Embassy on the day of your interview.

In order to print out your Confirmation of IV Address Registration login with your user name and password, click on IV Address Registration, choose your visa type, fill your passport data, choose TMM Express delivery location and print PDF file with Confirmation of IV Address Registration

More Actions

To register your document delivery return address online, click here.
To change your current document delivery address selection, click here.
To register or change your document delivery return address through our call center, click here.