Track & Retrieve My Passport
Passport/Visa Collection Locations

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Overview

If your visa application is approved, your passport will be returned using one of the two delivery options described below:

  • Collection from the VFS GLOBAL office in Magnus Ladulåsgatan 29, 118 65, Stockholm : opening times Monday to Friday from 9:00am to 5:00pm. This delivery option is free of charge. The passport is ready for collection the next business day after the release from the Embassy.
  • When picking up the passport from the VFS GLOBAL office you will be required to show a photo ID.

    Please note: If someone is going to collect your passport on your behalf, they must have a valid photo ID (such as a driver's license or resident permit) and your power of attorney.

  • Premium Delivery - your passport is sent to the nearest PostNord Service Point to your home/business address in Sweden with PostNord courier services. You must register your profile on our courier partner's platform and pay the delivery fee. The platform can be accessed from your profile by selecting the Premium Delivery option. The delivery with PostNord service is 3 - 4 business days.
  • When picking up the passport from a PostNord Service Point, you will need to provide your ID card or confirm with a digital bank ID.

    If someone else is going to pick up your passport from PostNord, you will need to contact VFS GLOBAL at usgss_sweden@vfsglobal.com to change the name of the recipient. It is not possible for someone else to collect your passport.

    Passports can only be delivered within Sweden.

    Regardless of the chosen delivery method, you will be notified via e-mail and SMS as soon as the passport is ready for collection/delivery.

    You must collect your passport within 10 business days. After that, the passport will be returned to the Embassy/Consulate

    Change Delivery Options

    You may change your preferred document delivery option as follows:

    • BEFORE the passport is released by the US Embassy to the courier partner - please go directly into your profile and change the delivery method. If you are switching from personal collection from VFS Global office in Stockholm to PostNord delivery, please access your profile, go to Change Document Delivery Information and choose Premium services. Click on the link presented next to that option to register your delivery address and pay the service. Follow the same steps if you are switching from Premium services to pick-up option. If you already paid for the service, you may request a refund from to usgss_sweden@vfsglobal.com
    • AFTER the passport is released by the US Embassy to the courier partner - email usgss_sweden@vfsglobal.com if you wish to change your delivery preference from Premium Services to pick-up from VFS Global office in Stockholm. If you prefer Premium services instead of pick-up, please check the email communication from our partner - GTS premium - for instructions on how to make that change. Alternatively, you may contact usgss_sweden@vfsglobal.com.

    We strongly advise you not to change the pickup location after the time limit. Any changes to your desired pickup location after this time limit will lead to a delay in your passport delivery.

    Check the Status of Your Visa

    You can check the status of your application any time at this website: https://ceac.state.gov/CEACStatTracker/Status.aspx. Please wait at least three business days following your visa interview to check on the status of your application. The system may not have updated the status of your application prior to that time, and thus the message you receive may not reflect the actual status of your application.

    Passport Tracking Options

    For your convenience, you have several options to choose from to track the location of your passport.

    Instant: Enter your passport number below to check on the status.

    If your status shows "origination scan", it means your passport has left the Embassy or Consulate is on its way to the delivery location you have chosen. It is however not available yet.

    When the status shows "ready for pick up", it means that Posten Sweden is about to deliver your passport at the address indicated during the appointment scheduling process or, if a notification was left for you, your passport has been forwarded to the nearest Post Office and you can pick it up from there.

    The Embassy or the Consulate cannot help you regarding the status of your passport delivery. Please do not contact the Embassy or Consulate regarding the status of your passport delivery.

    Email: Send an e-mail to passportstatus@ustraveldocs.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

    Online: You can track your passport online here.