Contact Us

Hours of Operation: Monday - Friday from 6:00 AM to 10:00 PM.

Telephone: If you need help with your visa application or want to learn more about obtaining a visa to travel to the U.S., please contact a customer service representative using one of the numbers listed below.

  • Information - If you are in the Philippines and wish to learn more about obtaining a visa to travel to the U.S., please call 02-9825555.
  • Appointment Scheduling - If you are in the Philippines and wish to schedule an appointment at the U.S. Embassy in Manila, please call 02-9028930.
  • Applications Prior to December 1 2010 - If you are in the Philippines and applied for a visa prior to December 1 2010 and need assistance, please call 02-9028930.
  • International Callers - Applicants calling from the United States can reach a customer service representative at (214) 571-1600. Hours of operation in the continental U.S. are 5pm-9am EST / 4pm-8am CST / 3pm-7am MST / 2pm-6am PST.

Chat: To chat with a customer service representative, please click here.

Email: To reach a customer service representative via email, please write to us at:

Contact Address

You will receive a response to your email within 48 working hours.