Renew My Business/Tourism Visa

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IMPORTANT NOTICE: If you are applying for a visa under the Visa Waiver Program either renewing or if you comply with the requirements for minors under 14 or people over 80, please verify the requirements in and IF YOU DO NOT QUALIFY YOUR PROCESS WILL BE DELAYED.



The U.S. visa application process is the same whether you are applying for the first time or renewing your visa. However, if you meet certain requirements and qualify for the Embassy’s interview waiver program, you DO NOT need to make an appointment or come to the Embassy for a personal interview. Instead, you may send in your passport and other documents, and as long as you have answered the questions honestly, we will proceed with the visa process without an interview. If your visa is approved, we will return it via Fletes Chavale to the location you selected.

WARNING: If you have not answered the questions honestly or if the Embassy decides that they need to interview you in person, your passport will be returned to you and you will need to reach our Call Center, Tel: 833-9393, to schedule an appointment at the Embassy.

  • If you submit a non-qualifying package for an interview waiver, expect major delays for a future appointment.

If you apply for Embassy’s interview waiver program for yourself and family members, each individual family member must meet all of the qualifications below. If some of your family members do not meet these qualifications, you all must make regular appointments.


Read carefully the following criteria to make certain that the applicant qualifies:

  • The applicant is renewing the visa
  • You wish to renew a full-validity B1/B2 (Business/Tourism). Full-validity visas are multiple-entry visas that were issued in Panama for 10 years (for adults) and 5 years (for children).
  • You are a citizen or permanent resident of Panama.
  • You have never resided unlawfully in the United States or otherwise violated U.S. law.
  • A visa that is currently valid, or which expired less than 12 months prior to the date of your interview.
  • Your previous visa doesn’t have any annotations.
  • Your last valid visa wasn’t canceled, revoked, lost or stolen.


If you apply for the Embassy’s interview waiver program for a visa renewal, but do not meet the requirements, you will be instructed to reschedule your appointment for a regular appointment. If you are applying with family members, and only one member qualifies for a renewal appointment, all family members will be instructed to reschedule regular appointments.


I meet all the qualifications listed above, therefore I qualify for an interview waiver. I commit to respond the questions accordingly.

I DO NOT meet all the qualifications listed above, therefore I will apply to a regular appointment. I commit to respond the questions accordingly.

Supporting Documentation

If you are an applicant renewing and qualify, please print and take this letter with the following documentation to any Fletes Chavale location:


  • Current, valid passport
  • If your current or last US visa was issued in another passport, include this passport as well if the visa is still valid.
  • DS-160 confirmation page.
  • Current 5cm x 5cm photograph taken within the last six months. The photo must have the visa requirements
  • Proof of permanent resident of Panama (Copy of “carnet de residencia”).
  • Copy of confirmation of visa payment. $160.00

Fletes Chavale will send all documents to the US Embassy at no charge and return the passport to the agency you previously selected. Remember that any documentation sent with your visa application will be kept by the Embassy and will not be returned. It is recommended that a clear, and legible, copy is submitted.

Although visa processing time for Interview Waiver is typically 10 working days in average, processing time for specific cases may vary due to individual circumstances and other special requirements.

Passports that are not picked up or claimed within the 14-day deadline, will be returned to the Consular Section and returned to the Panama National Passport Authority and the visa will be canceled.

To send the documents through Fletes Chavale; you must include all the documents in a closed envelope and attach the Interview Waiver Confirmation Letter for each applicant applying through this process.

To use the interview waiver option, you must follow all online instructions for registering the case. It is not possible to submit an interview waiver case at the U.S. Embassy in Panama as they will not be accepted. All interview waiver cases must be submitted through Fletes Chavale.


Apply for a U.S. nonimmigrant visa