Passport/Visa Collection Locations

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DUE TO CONTINGENCY FOR THE NOVEL CORONAVIRUS PLEASE CONTACT FLETES CHAVALE VIA WHATSAPP AT +507 6379-2217, CALL +507 6378-7252 OR MAIL TO INFO@CHAVALE.COMO A INFO@CHAVALE.COM

 

REVIEW NEW HOURS OF OPERATION


Overview

Once your visa is approved, Fletes Chavale, Fletes Chavale’s local partner, will deliver your passport to the location you specified when you scheduled your appointment. There are no extra fees associated with either aspect of this service. 

PREMIUM Services: delivery and pick up of documents

As of November 1, 2021, all documents sent or received in most branches of Fletes Chavale will have a cost of USD $12.40.

This change affects ALL active visa applications, both future appointments and applications in process within the Embassy. If your passport/documents are ready for pick up, you must do so before October 30, 2021 to avoid charges for the Premium service.

If you want to receive your documents free of charge, you must access your profile through https://cgifederal.secure.force.com/?language=English&country=panama  and update your pick up location to Fletes Chavale Transístmica (vía Transístmica, frente a Plaza Ágora (a lado de Thermo-King, Serfrasa)
Panamá)
, which is marked as "free of charge".  

Please have in mind the following important points when selecting your document delivery location:

  • If you process a shipment to the Embassy, ​​through a Premium branch, either by Dropbox (https://ustraveldocs.com/pa/pa-svc-visachild.asp), 221g (https://ustraveldocs.com/pa/pa-niv-221ginfo.asp) or Interview Waiver (https://ustraveldocs.com/pa/pa-niv-visarenew.asp) these will have a shipping cost of USD $12.40.

  • If you wish to send documents free of charge, you must do so at the branch designated as "free of charge", which is Fletes Chavale Transístmica (vía Transístmica, frente a Plaza Ágora (a lado de Thermo-King, Serfrasa) Panamá.

  • Each operation of sending or receiving documents will have the previously indicated cost ofUSD $12.40 The amount will be paid at the Premium branches for each procedure you carry out.

  • Please note that if you select the “free of charge” location you will likely experience long waiting times for both delivering and picking up documents due to long lines.

  • If you wish to make a change of delivery location, we clarify that this can be done BEFORE your visa is issued.

Locations

Fletes Chavale

Fletes Chavale Passport/Visa Collection Locations
City Address Hours of Operation
Aguadulce Vía Interamericana, en la Estación Maracativi
Aguadulce, Coclé
8 a.m. – 4 p.m. Monday-Friday
Boquete A 12 m. de Almacén Melo. Frente a Restaurante Edgar. En la calle de super Romero
Boquete, Chiriquí
8 a.m. – 4 p.m. Monday-Friday
Bugaba Diagonal a Franklim Jurado. A lado de Electrónica Chiriquí en la calle de CACSA
Bugaba, Chiriquí
8 a.m. – 4 p.m. Monday-Friday
David En Avenida Tercera, a lado de Todo a Dólar y Caja de Ahorros
David, Chiriquí
CLOSED. Please write to the WhatsApp
David En Avenida Quinta, a lado de la Universidad Latina
David, Chiriquí
8 a.m. – 4 p.m. Monday-Friday
Panamá En vía Transístmica, frente a Plaza Ágora (a lado de Thermo-King, Serfrasa)
Panamá
7 a.m. – 5 p.m. Monday-Friday
Panamá San Francisco
A un costado del Evergreen, frente a Restaurante La Jarana, diagonal a P.H. Las Terrazas de San Francisco
Panamá
CLOSED. Please write to the WhatsApp
Penonomé 150 metros de la vía Panamericana, entrando por el Hospital Aquilino Tejeira
Penonomé, Coclé
8 a.m. – 4 p.m. Monday-Friday
Santiago Frente a Plaza Palermo, diagonal al Banco Universal
Santiago, Veraguas
8 a.m. – 4 p.m. Monday-Friday
Volcán Calle Principal, diagonal a Empresa Fink
Volcán, Chiriquí
8 a.m. – 4 p.m. Monday-Friday

Collecting Your Documents

You will see a list of Fletes Chavale passport/visa collection locations when you schedule your interview and can choose the most convenient location from that list.

Supporting Documents

In order to pick up your passport in person, you should present the following:

  • Original photo identification;
  • Appointment Confirmation Letter with the applicant data.

To pick up your minor children passports, you should present the following:

  • Original photo identification;
  • Original birth certificate of the minor;
  • Appointment Confirmation Letter with the applicant data.

If it is a third party who is claiming the passport, he or she should present:

  • Original photo identification;
  • Photocopy of the original photo identification of the passport holder;
  • A signed letter authorizing the representative to claim the passport. The authorization letter should enclose the following information: Full name of the representative as it appears on the official identification document; and full name of the passport holder, number of the official document of identification and signature
  • Appointment Confirmation Letter with the applicant data.

In case that a third party is claiming a minor’s passport, he or she should present:

  • An original authorization letter signed by any of the applicant’s parents;
  • Original birth certificate of the child;
  • A legible copy of the official photo identification of the parent who signed the authorization letter;
  • Original official photo identification of the authorized representative who is claiming the passport.
  • Appointment Confirmation Letter with the applicant data.
    Note: In case of a group or family, only one authorization letter with each member’s information will be accepted.

Change Delivery Options

You may change your preferred document pickup address online or through the call center until 11:59 p.m. the day of your interview appointment. 

Track Your Passport

Click here to track your passport's delivery status.