Document Drop-Off Locations

Important information for visa applicants regarding novel coronavirus:

From March 18, 2020, the U.S. Embassy is not accepting applications by Interview Waiver, Renewal by Mail, Drop Box, and Mail-in for all categories. We will resume routine visa service as soon as possible, but are unable to provide a specific date at this time.


If you were issued a 221(g) letter and instructed by the Embassy to submit additional documentation for further processing, or if you are using Visa Renewal by Mail, you should submit those documents to an Aramex courier, which will deliver your documents to the Embassy. If mailing your documents to Aramex, please send all correspondence to "Aramex Main Office" location with attention to "US Visa Application".


The Aramex locations shown below are authorized to accept and deliver your documents to the Embassy. There is no fee associated with this service.

Aramex Document Drop-Off Locations
Location Hours of Operation Address
Aramex Main Office
MON - FRI: 9:00am - 5:00pm
SAT: 9:00am - 1:00pm
No 12C Hedgeford Innovation Park
Jalan Tandang, Petaling Jaya
46050 Selangor Darul Ehsan, Malaysia
Aramex, Ipoh
MON - FRI: 9:00am - 5:00pm
SAT: 9:00am - 1:00pm
16 Medan Silibin
Taman Silibin
Ipoh, Negeri Perak, 30100, Malaysia
New Sign Office, Johor Bahru
MON - FRI: 9:00am - 5:00pm
SAT: 8:30am - 12:30pm
No. 24, Jalan Seri Perkasa 2/22
Taman Tampoi Utama
Johor Bharu, Johor, 81200, Malaysia
New Sign Office, Klang
MON - FRI: 9:00am - 5:00pm
SAT: 9:00am - 1:00pm
No. 39, Lot 77159, Lorong Jala 14/ks 10
Telok Gong 42000
Port Klang, Selangor, 42000 Malaysia
New Sign Office, Penang
MON - FRI: 9:00am - 5:00pm
SAT: 9:00am - 12:00pm
No. 25C, Sunway Prima,
LintangSungai Tiram5,
11900 Bayan Lepas, Penang, Malaysia