Change Document Delivery Address

On this page:


If you have already scheduled an appointment online, but wish to modify your document delivery address, you can do so by logging into your profile. You may change your document delivery address at any time before 11:59 p.m. on the day of your interview at the U.S. Embassy or Consulate. If you wish to modify the mailing address of your dependents, please contact the call center. Any further changes can only be made through the call center. 

  1. On the home page select the Change Document Delivery Information box at the bottom right of the screen.

  2. When you click on the Change Document Delivery Information box it will take you to the Specify Documentation Delivery page. Enter your new document delivery address and click Continue.

  3. On the home page you can check if your address was updated. The Change Document Delivery Information box should have your new delivery address.

Important Note: If you will not receive or pick up your passport in person, you must designate a representative to do so on your behalf. The representative (including family members) must present the following documents in order to receive your passport.

  • Their own original government-issued photo ID for identification
  • A photocopy of your government-issued photo ID
  • A letter of authority, signed by you, authorizing your representative to collect your passport. The letter of authority must contain the following information:
    • Your representative's full name as shown on their government-issued photo ID
    • Your name