Track My Passport

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If your visa is approved, you will receive a purple card instructing you to return on an assigned day at 4 p.m. to collect your passport and visa.

Required Documents for Passport Retrieval

To collect your passport you must present your original purple pick-up card, which was given to you on the day of your visa interview. This card can be presented by the visa applicant themselves or by a representative. If you send a representative, they should bring your passport pick up card and your original government issued photo ID. If the purple card has been lost, then you must come to collect your passport by in-person.