Passport/Visa Collection Locations and Timings

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Once your visa is approved, Blue Dart will deliver your passport to the pickup location you specified when you scheduled your appointment. There are no extra fees associated with either aspect of this service - the cost for Blue Dart to hold your passport is included in the visa application fee.

Note: Premium delivery of passport/document is available at an additional fee of Rs.500/- per individual, payable in cash only. Payment for this service needs to be made to the courier at the time of delivery of passport/document. This service is optional.

Locations and Timings

To view CGI/Blue Dart passport/visa collection locations and timings, click here.

Premium (Home) Delivery

Get your documents delivered at your doorstep.

  • Pay via cash on delivery once you receive your passport in your hand
  • Rapid, Reliable, time-definite delivery.
  • State-of-the-art Technology for Track and Trace
  • Speedy door-to-door delivery.
  • Delivery to most locations in India
  • Secure handling of documents
  • Available at a nominal cost of ₹ 500/- (inclusive of taxes) for each applicant
  • Premium Delivery fee of Rs.500/- is an additional fee and it is not a part of the Visa Application Fee.
  • The payment receipt for this service will be emailed to your registered email ID once the passport is delivered to the provided address.

Blue Dart Holiday & Closure

Please note that holidays and hours of operation may differ for Blue Dart locations based on local holidays and conditions. Please contact Blue Dart toll free number +912262601234 or click here if you would like further information on Holidays for a specific Blue Dart location

Pick-up Information

CGI and Blue Dart provide facilities where your passport is held for pick-up. You will see a list of our passport/visa collection locations when you schedule your interview and can choose the most convenient location from that list.

To collect passport/visa from CGI/Blue Dart collection locations you will have to carry following Supporting Documents (as applicable) Please present your ORIGINAL valid Indian government-issued photo ID to the security personnel at the entrance and then proceed with the following documents.

Documents required Applicant collecting own passport Representative collecting passport - even in case of family members Applicant under the age of 18 if passport is collect by representative / family member Applicant / representative collecting for Group/family
Applicant's original Indian government-issued photo ID      
A photocopy of applicant's Indian government-issued photo ID   ✔ -Birth Cert. or School ID card is acceptable
A copy of your appointment letter preferred
Representative's original Indian government-issued photo ID and 1 photocopy   For family/Group passport collection, individual copy of Representative Government ID Proof to be attached against each passport to be collected (eg. For 5 passports there should 5 copies of representative Government ID Proof).
Original authorization letter   ✔Single letter for whole family signed by all applicants ✔ - signed by parents ✔ - Single letter for whole group signed by all applicants
A clear photocopy of the Indian government-issued photo ID belonging to the parent who signed the applicant's letter of authority      
Important Note:
  • Indian Government-issued photo ID can be a passport biographic information page, voter ID, PAN card, driving license, or Aadhar card. An employment ID card issued in connection with a Indian government job is not acceptable.Senior citizen card is not acceptable as photo ID.
  • An ORIGINAL letter of authority must contain the following information:
    • Representative's full name as on their Indian government-issued photo ID. Note: For family/Group passport collection, individual copy of Representative Government ID Proof to be attached against each passport to be collected (eg. For 5 passports there should 5 copies of representative Government ID Proof).
    • Applicant’s name and Passport number
    • Should be signed in original by all applicants
    • Please click here for format of the Authorization Letter.
  • If Husband is collecting passport/document on behalf of wife or vice-versa please bring relevant documents as listed in the table above. Authority letter signed by spouse applicant in original is mandatory.
  • Children below 18 years of age will not be allowed to collect any/self-passport. An original letter of authority signed by any one parent is mandatory if representative is collecting passport or any one parent in person can collect a child passport with above required supporting documents.
  • Please bring a copy of your Appointment letter along with above supporting documents for speedy collection of passport at the counter.
  • Follow the link for Holidays and Closures schedule

Please note that passports not collected within 14 calendar days from 11 Visa Application Centers or within 7 working days from 22 Blue Dart locations will be RETURNED to the respective U.S. Embassy/Consulate and applicants will need to pick up their passports/documents directly from U.S. Embassy/Consulate. Follow the link for the Embassy/Consulate Holiday schedule.

Return Passport Collection Timing at U.S Embassy/Consulates
U.S. Embassy/Consulate Name Days of the Week Timing
Hyderabad Tuesday only (appointment not required) 1400 hours to 1500 hours
Chennai Tuesday only (appointment not required) 1400 hours to 1500 hours
Kolkata Tuesday only (appointment not required) 1400 hours to 1500 Hours
Mumbai Tuesday only (appointment not required) Nonimmigrant Visa & Immigrant Visa 1400 hours to 1500 hours
New Delhi Tuesday only (appointment not required) Nonimmigrant  Visa & Immigrant Visa 1400 hours to 1500 hours

To collect Returned passport/visa from Embassy/Consulates you will have to carry following Supporting Documents: Applicants are required to carry an ORIGINAL Indian government approved ID to collect the passport. If a representative wishes to pick up the passport on behalf of applicant, he/she should carry an ORIGINAL signed authority letter from the applicant with an ORIGINAL self-Indian government approved ID proof to collect the passport.

Note: Above Days of the Week for collecting passport do not include admin days when the U.S. Embassy/Consulate is closed to the public. For more details on admin days, please email our Helpdesk on

Change Delivery Options

You may change your preferred document pick up location online or through the call center until 11:59 p.m. the day of your interview appointment. There is no cost to change your delivery preferences. Changes to the document collection locations after 11:59 p.m. on the day of your interview appointment will not be accepted.

Track Your Passport

Click here to track your passport's delivery status.