Effective on May 9, 2022, the call center phone number will be changed to +62 21 3071 7631. For more information, please click here



Effective November 8, 2021, the Pick-up/Drop off and Delivery service of your passport/documents will be considered Premium Service and appropriate fees will be charged depending on the pick-up/drop off or delivery location selected. Pick-up/Drop off documents at the RPX Palbatu Jakarta and RPX Surabaya remains free of charge.

Click here to view Out of Service/Out of Delivery areas. RPX will not be able to deliver to these Out of Service/Out of Delivery areas. If you select any of these areas for your document delivery address, you will be notified by RPX to collect your passports/documents from the nearest RPX location and the delivery cost is still applied based on the city location.

This fee should be paid prior to drop off or pick up the passport/documents at RPX office.

To check the collection/pick up passport fee please refer to this link and to check the drop off fee please refer to this link


Secretary Blinken, in consultation with the Department of Homeland Security, has temporarily expanded the ability of consular officers to waive the in-person interview requirement for individuals applying for a nonimmigrant visa in the same classification. Previously, only those applicants whose nonimmigrant visa expired within 24 months were eligible for an interview waiver. The Secretary has temporarily extended the expiration period to 48 months. This policy is in effect until December 31, 2021. This change will allow consular officers to continue processing certain nonimmigrant visa applications while limiting the number of applicants who must appear at a consular section, thereby reducing the risk of COVID-19 transmission to other applicants and consular staff. Travelers are encouraged to review the website of the nearest U.S. embassy or consulate for detailed information on what services are currently available as well as eligibility information and instructions on applying for a visa without an interview.


Effective Sunday, June 12 at 12:01 a.m. EDT, the CDC rescinded its Order requiring all airline or other aircraft passengers to show a negative COVID-19 test result or documentation of recovery from COVID-19 to board any aircraft destined to the United States from a foreign country. Of note, CDC’s Order requiring proof of vaccination for non-U.S. citizen nonimmigrants to travel to the United States is still in effect. For more information see Requirement for Proof of COVID-19 Vaccination for Air Passengers..


As of January 28, the United States Embassy in Jakarta and Consulate General Surabaya have resumed services for all nonimmigrant visa categories at reduced capacity. In addition, the U.S. Embassy in Jakarta continues to process immigrant visas for spouses, children, and fiancés of U.S. citizens, plus returning residents (IR1/IR2, CR1/CR2, K-1, and SB-1). While we aim to process cases as soon as practicable, there are likely to be increased wait times for completing such services due to substantial backlogs. In light of COVID-19, the U.S. Embassy and Consulate General in Surabaya have implemented social distancing protocols. Please arrive only at your exact appointment time – do not arrive early. Practice social distancing and do not stand closely to other applicants who are not members of your immediate family or traveling party. All visitors to the U.S. Embassy or Consulate General must wear a cloth face covering or mask and observe social distancing protocols as established by the Embassy or Consulate General staff. Follow the directions of the U.S. Embassy/Consulate General greeters and guards. If you are experiencing flu-like symptoms or believe you may have been exposed to the novel coronavirus, postpone your appointment by at least 14 days.

Please note that, effective August 26, 2019, there is an additional $220 reciprocity fee for approved F1/F2 student visas. This issuance fee will apply to Indonesian citizens, and is to be paid at the Embassy or Consulate Cashier after the consular officer has approved the F1/F2 student visa. Please see this page for more information https://travel.state.gov/content/travel/en/us-visas/Visa-Reciprocity-and-Civil-Documents-by-Country/Indonesia.html. In addition, as of October 12, 2020, applicants who wish to renew a B1/B2, C1/D, or J visa that expired less than 48 months ago may qualify to renew their visa without an interview through the procedures explained here: https://ustraveldocs.com/id/id-niv-visarenew.asp. If qualified, applicants only need to drop the required documents at an RPX Document Drop-off Location, and do not need to come to the Embassy or Consulate General in person.


The U.S. Mission to Indonesia understands that many visa applicants have paid the visa application processing fee and are still waiting to schedule a visa appointment.  We are working diligently to restore all routine visa operations as quickly and safely as possible.  In the meantime, rest assured that the U.S. Mission will extend the validity of your payment (known as the MRV fee) until September 30, 2023, to allow all applicants who were unable to schedule a visa appointment as a result of the suspension of routine consular operations an opportunity to schedule and/or attend a visa appointment with the already paid fee.  Please continue to monitor this site for information on when we will return to routine visa operations.


Mount Rushmore, South Dakota

Welcome to the U.S. Visa Information Service for Indonesia. On this website you can find information about U.S. immigrant and nonimmigrant visas and the requirements to apply for each. You can also learn how to pay the required visa application fee, and book an interview appointment at the U.S. Embassy in Jakarta or the U.S. Consulate General in Surabaya.

This is the official visa information website of the U.S. Embassy in Indonesia.