Submitting 221(g) Documents

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The U.S. Consulate General may give you a 221(g) letter directing you to submit additional documents or information related to your visa application. Your application will be kept on hold at the Consulate General until you submit those documents.

All documents and information requested in a 221(g) letter should be submitted as instructed on the sheet the officer provided to the applicant, either by email or – if an original document is specifically requested -- at the nearest S.F Express document collection office within one year from the date you received the 221(g) letter. Failure to submit the required information within one year will result in the termination of your visa application. You will be required to submit a new visa application and pay all associated fees in order to continue with your visa application process.

How to Submit 221(g) Documents

Electronic Copies via Email
If you received instructions to send via email an electronic copy of a document, please follow the instructions provided on the letter provided by the Consular Section.

Original Documents via Mail
If you received specific instructions to submit original documents, please take the following steps:

Step 1
Click here to print a Document Submission Letter. Complete the checklist manually.

Step 2
Go to the nearest S.F Express document collection office. Take your 221(g) submission slip, the 221(g) letter given to you at the Consulate General, and all documents requested in your 221(g) letter. You will be required to resubmit your passport (do not remove the sticker pasted on the back) and DS-160 again, when you submit the additional documents requested.

Step 3
Drop-off your documents and the 221(g) submission slip at the S.F Express document collection office. S.F Express gives you a copy of your airway bill as a receipt for your documents.

Note: Please do not submit any documentation in a sealed envelope as this will be rejected by the US Embassy /Consulate. If you use an envelope to submit documents, it must remain open at all times.

Step 4
S.F Express delivers your documents to the Consulate General.

Step 5
S.F Express returns your documents and your passport to you at your chosen document delivery pickup location. If issued, your passport will contain your visa. You may also receive a new 221(g) letter.