Select Document Delivery Address


You must select a CITIC Bank branch or Premium Delivery(EMS) as a pick-up location for your passport prior to scheduling your visa interview appointment. When you select the pick-up location, be sure to have the Immigrant Case Number shown in the Consulate General notification letter. If your visa application is approved, CITIC Bank or EMS will return your passport and visa to you at the pick-up location you selected when you scheduled your interview. 

Applicants can pick up their passport and submit their documents (221(g) documents, Interview Waiver Application) at the following 5 CITIC locations for free:

  • Beijing - 1F, Bldg E, No 8, Fuhua Mansion, Chaoyangmen North Street, Beijing
  • Guangzhou - 1, 2 Floor, CITIC Plaza, 233 North Tianhe Road, Guangzhou, Guangdong
  • Shanghai - Pacific Plaza, GF, No 1168 Nanjing West Rd, Shanghai
  • Shenyang - Nanhu branch, No.50, Cai Ta Street, He Ping District, Shenyang, Liaoning
  • Wuhan -  No. 2 Nanjing Road, Jiang'an District, Wuhan, Hubei

Applicants can select any other CITIC pickup / drop-off locations against a fee of RMB 77 to be paid at the counter when picking up/ dropping of their documents (221(g) documents, Interview Waiver Application).

EMS Premium home delivery remains available against a fee of RMB 106 per passport, regardless of visa type or destination, to be paid on delivery to the EMS courier.

Premium delivery service fee is paid on delivery and not refundable.

Our authorized partner will issue invoice (Fapiao) towards premium delivery service. Please click,  fill in your UID and transaction no. (CITIC) / AWB no. (EMS) in the electronic form. We suggest you submitting the request 5-7 working days after payment.

Please note we will not be able to issue invoice (Fapiao) towards the MRV fee.

IMPORTANT:  Before we can deliver your visa, you must register or log-in to the website. If your appointment was scheduled by NVC, when you reach the “My Dashboard” page, click on “New Application/Schedule Appointment” and then register a document pick-up location by selecting “Immigrant Visa-Scheduled by NVC-Registration Only” to complete the IV address registration.  Please make sure that you fill out all the required fields in the pages that follow. Applicants, who have registered previously, either for a non-immigrant visa application or a prior immigrant visa application, should ensure that their contact information, passport number, and document pick-up location are up-to-date. In addition, visa type should be listed as “Immigrant Visa". Failure to register or to update your contact information and document pick-up location prior to your visa interview will result in serious delays processing and delivering your paperwork and/or visa. If you encounter problems during the registration process, please email to:
support-china@ustraveldocs.comYou will be informed by email when your passport and visa packet are ready for pick-up.

More Actions

To register your document pick-up location online, click here.

To change your current document pick-up location selection, click here.

To register or change your document pick-up location through our call center, click here.