Application Refused under Immigration and Nationality Act (INA) 221(g)


Refusal under Section 221(g) means that essential information is missing from an application or that an application has been placed on administrative hold.The consular officer who interviews you will tell you at the end of your interview if your case is being refused under Immigration and Nationality Act (INA) 221(g).

If further information is required, the officer will tell you how to submit that information. As part of this process, you will be given a written letter and will have 12 months from the date the letter is issued to submit the requested documents without having to pay a new visa application fee. After one year, an application refused under Section 221(g) is terminated per Section 203(g).

If the U.S. Consulate General Guangzhou requested additional information or documentation from you, you must submit those documents to a CITIC Bank office.  This web page explains how to submit your documents for delivery to the U.S. Consulate General Guangzhou.  

Effective January 21, 2022, applicants can pick up their passport and submit their documents (221(g) documents, Interview Waiver Application) at the following 4 CITIC locations for free:

  • Beijing - 1F, Bldg E, No 8, Fuhua Mansion, Chaoyangmen North Street, Beijing
  • Guangzhou - 1, 2 Floor, CITIC Plaza, 233 North Tianhe Road, Guangzhou, Guangdong
  • Shanghai - Pacific Plaza, GF, No 1168 Nanjing West Rd, Shanghai
  • Shenyang - Nanhu branch, No.50, Cai Ta Street, He Ping District, Shenyang, Liaoning

Applicants can select any other CITIC pickup / drop-off locations against a fee of RMB 68 to be paid at the counter when picking up/ dropping of their documents (221(g) documents, Interview Waiver Application).

EMS Premium home delivery remains available against a fee of RMB 92 per passport, regardless of visa type or destination, to be paid on delivery to the EMS courier.

Premium delivery service fee is paid on delivery and not refundable.

Our authorized partner will issue invoice (Fapiao) towards premium delivery service. Please click,  fill in your UID and transaction no. (CITIC) / AWB no. (EMS) in the electronic form. We suggest you submitting the request 5-7 working days after payment.

Please note we will not be able to issue invoice (Fapiao) towards the MRV fee

If you have received a notice from the Immigrant Visa Unit of the U.S. Consulate General Guangzhou requesting you to upload the documents, you are also required to scan and upload them to our online Consular Electronic Application Center (CEAC) at  Please carefully read the instructions and follow the steps on the notice. However, if you are required to submit a police certificate from another country and it is in a sealed envelope, do NOT open the envelope or scan the document. 

How to upload documents to the CEAC

Other Information

Some refused visa applications require further administrative processing, which takes additional time after your interview with a consular officer. You will be advised of this possibility during your interview. When additional administrative processing is required, the length of processing time will vary based on the circumstances of each case. You are reminded to apply early for your visa, well in advance of your anticipated date of travel. Likewise, you are strongly advised against giving up your job, disposing of property, or purchasing plane tickets until you receive your visa.

Note: Before inquiring about your visa status, you or your representative must wait at least 60-120 days from the date of your interview or the submission of supplemental documents, whichever is later.

You can check the status of your application any time at this website.

Visa ineligibilities and Waiver

If you were informed by the consular officer that your visa could not be issued because you had been found ineligible to receive a visa, but were eligible to apply for a waiver of the ineligibility, please refer to the U.S. Citizenship and Immigration Services (USCIS) website for information regarding waiver application procedures.