Change Document Delivery Address or Service


Change Document Delivery Address

If you have already scheduled an appointment online, but wish to modify your document delivery address, you can do so by logging onto your profile and clicking on “Update Profile”, then modifying your address under “Mailing Address”. You may change your document delivery address at any time before 11:59 p.m. on the day of your interview at the U.S. Embassy or Consulate.

Change delivery option

If you have already scheduled an appointment online but wish to change your delivery option, you can do so by logging onto your profile and clicking on "Document Delivery Information" from your dashboard. You can change your delivery preference any time before 11:59 p.m. on the day of your interview at the U.S. Embassy or Consulate. After that, your delivery option will be locked.

If you are applying for visa renewal by mail and have printed the Interview Waiver Confirmation Letter, you can change your delivery preference by logging onto your profile and clicking on “Continue” on the left side menu, then modifying the delivery option at step 7. You can change the delivery preference before you submit your renewal application at the designated courier’s locations, to be delivered to the Embassy or Consulate. After the submission, your delivery option will be locked.