Dear applicants, the Department of State Bureau of Consular Affairs is currently experiencing technical problems with our passport/visa system.  This issue is worldwide and is not specific to any particular country, citizenship document, or visa category. We apologize to applicants who are experiencing delays or are unable to obtain a passport, Consular Report of Birth Abroad, or visa at this time. We are working urgently to correct the problem and expect our system to be fully operational again soon.

To receive information about operations of Raiffeisen Bank Aval branches in Donetsk and Lugansk regions please use this link.

Please be informed that due to unstable situation in the eastern part of the country TNT offices in Lugansk are closed.

Please be also informed that TNT Company does not provide services to clients in delivering clients documents from Crimea to Ukraine. Applicants can send their documents from any TNT offices in Ukraine but not from TNT offices in Crimea. TNT provides only services in clientsтАЩ documents delivery from Ukraine to Crimea.