Document Drop-Off Locations

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Overview

If you were issued a 221(g) letter and instructed by the U.S. Embassy to submit additional documentation for further processing, you should submit those documents as described below.

Electronic Copies via Email

If you received instructions to send via email an electronic copy of a document, send it in PDF to the U.S. Embassy which issued your 221(g) letter. Attachments must not exceed 3MB.

We regret to inform you that the Oslo_files@ustraveldocs.com address has been discontinued. Please send supporting documents to your visa application to OsloVisa@state.gov.

Original Documents via Mail

If you received instructions to send by mail original documents, please take the following steps.

Step 1

When you are ready to submit the application documents, please send us an e-mail to support-norway@ustraveldocs.com and we will send you an address label which will allow you to mail a parcel containing your documents to the Consulate free of charge, with DHL Norway. You should receive the e-mail within 1 – 2 business days.

Step 2

Please follow the instructions we have sent you together with the address label, to send your your package with the 221(g) letter given to you at the U.S. Embassy and all documents requested in your 221(g) letter with DHL Norway.

Step 3

DHL Norway delivers your documents to the U.S. Embassy.

Step 4

DHL Norway returns your documents and your passport to you at your chosen document delivery address. If issued, your passport will contain your visa. You may also receive a new 221(g) letter.