Track My Passport | Passport/Visa Collection Locations

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Overview

If your visa application is approved, your passport and visa will be returned to you by the company SIA DKL Latvia (for addresses in Riga)or by Latvian Post (for addresses in Latvia outside Riga). You may choose to have your documents delivered by one of the two options described below:

  • Collection from SIA DKL Latvia office in Riga - this option is free of charge

           SIA DKL Latvia
           Balta iela 1b, room 104
           Riga, Latvia, LV-1055
           Monday-Friday 09:00-18:00

  • Premium Home/Office delivery service - Depending on the address indicated in the profile, your documents will be sent to your home/office via DKL Latvia courier services or Latvian postal courier services. There is an additional fee to be paid   for this service:

    • Premium delivery within Riga with DKL Latvia courier services – 8,35 EUR (6,90 eur + VAT)
    • Premium delivery outside Riga with Latvian postal services – 11,13 EUR (9,20 EUR + VAT)

     

Important! Please note, that the payment for your passport delivery must be made to DKL Latvia at the time of scheduling an interview or registering for interview waiver 
Please follow the payment instructions below:

Beneficiary: SIA "DKL Latvia"
Account: LV49HABA0551043397517
Swift: HABALV22
Reference/Reason to transfer: Your UID number (your ustraveldocs.com profile number on the top right corner)
Bank: A/S Swedbank
Reg. number: 40103881346
VAT number: LV40103881346
Legal address: Balta iela 1B, Riga, LV-1055

 

Note: If your visa is denied, you may request a refund of the premium delivery fee by sending an email to support-Latvia@ustraveldocs.com  and indicating the DS-160 number, full name and account number where the refund is to be transferred. 

Once the visa refusal is confirmed, a refund will be issued within 6 - 7 calendar days

You will be notified via e-mail and SMS as soon as the passport is ready for delivery.

If your delivery address is outside Riga and if the document delivery cannot be completed, a mailman will leave a notification in your mailbox requesting you to visit a local Latvian Post office within 14 calendar days and to pick-up the document packet there. If unclaimed during that time period, your passport will be returned to the Embassy and you will have to make personal arrangements for receiving it there.

Check the Status of Your Visa

You can check the status of your application any time at the following website.

Change Delivery Options

You may change your preferred document delivery address online or through the call center until midnight the day prior to your interview appointment. There is no cost to change your delivery preferences

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status.

 

 

Email: Send an email to passportstatus@ustraveldocs.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Online: You can track your passport online here.

Chat and Telephone: You can track your passport with the assistance of our call center via chat or telephone. The call center's contact information and a full description of our call center services, including hours of operation, can be found here.

Supporting Documents

To collect your passport you must present your original (not a photocopy) government-issued photo ID. We recommend you also bring a printed copy of your appointment letter.

If somebody else will receive the passport on your behalf, that person will have to present a written authorization from you and a photo ID or a copy of the passport.

Note: In case of a group/family, a single letter of authority with the required information for each of the applicants will be accepted.