Bank and Payment Options/Pay My Visa Fee

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Overview

Most applicants, including children, are required to pay a Machine Readable Visa (MRV) fee to initiate their U.S. visa application. This US Government-mandated fee is a visa processing fee that is payable whether or not a visa is issued.

The MRV fee is non-refundable and non-transferable. Applicants should first determine whether or not they require a visa to travel to the US before submitting their applications.

Examples of individuals that may not require a visa include, but are not limited to:

  • If you are applying for an A or G visa for official travel, you do not need to pay the MRV fee.
  • If you are applying for a J visa to participate in a U.S. Government-sponsored program (programs beginning with G-1, G-2, G-3, G-7), you do not need to pay the MRV fee.
  • If you already hold a valid visa for your intended purpose of travel, you may not need a visa.
  • If you are a citizen of Canada or Bermuda (but not applying for an A, E, G, K or V visa category), you may not need a visa.

If you do need to apply for a visa, please follow the payment instructions below. Applicants must make a successful payment before they are permitted to schedule their interview appointment. Applicants who do not pay the correct fee for their visa type may be restricted from scheduling an interview.

Once the initial interview is scheduled, applicants are limited to the number of times they can reschedule their appointment. If you miss your scheduled appointment time, you may be required to pay the MRV fee again in order to schedule another interview. Please plan accordingly so that you are not required to pay an additional visa application fee. Visa application fees are non-refundable.

Remember: Applicants are limited to the number of times they can reschedule their appointments. Please plan accordingly so that you are not required to pay another visa application fee. Visa application fees are non-refundable.

Issuance Fee (Reciprocity Fee)
Depending on your citizenship and the type of visa you are applying for, you may also have to pay a visa issuance or “reciprocity” fee. This fee is not an MRV Fee and cannot be used to schedule an appointment. Please make sure that you pay the reciprocity fee in advance only if you are renewing your previous and submitting your application through drop-box channel. If you are scheduling your interview appointment, do not pay the reciprocity fee in advance; the fee should be paid at the time of your interview at the Consular Section of US Embassy/Consulate General.

Please check this page to find out the applicable reciprocity fee amounts.

Instructions to Pay Your Visa fee

You must first register on the applicant site and choose the ‘schedule your appointment’ option to access the payment option details. See below for the steps.

Step 1
Log-in to our online applicant system and create a profile. This will ensure the proper amount is paid and activated in timely manner. Values are shown in U.S. Dollars (USD); however the fee payable is in Hong Kong Dollars (HKD) if you are making the payment in Hong Kong; or in Macau Patacas (MOP) if you are paying the Visa Fee in Macau. This page has more information about the different visa application fees.

Step 2
Click on Schedule My Appointment option on the left-hand side of your screen. Complete Steps for Visa Type, Post, Visa Category and Visa Class.

Step 3
Once you are on the Payment screen, click on Payment Options to pick your form of payment. To review further payment details read the Fee Payment Options sections below.

The HKD amounts are based on the consular currency exchange rate determined by the U.S. Department of State. Applicants who do not pay the correct fee for their visa type may be restricted from scheduling an interview.

Step 4
Pick the payment option that is most convenient for you and make your payment. When you pay the visa fee, you acknowledge that this is a non-refundable visa application-processing fee required as a prerequisite to the processing of an application. It does not indicate the existence of a contract with the applicant, nor does it guarantee a successful application. There is no refund possible regardless of the outcome of this application.

Step 5
Whichever payment option you choose, you must save your CGI reference number or transaction number. You will not be able to schedule an appointment without your CGI reference or transaction number.

Step 6
Once you pay your visa fee, you can schedule your interview according to the Visa Application Fee Payment Processing Timelines below.  Login to your profile and complete the “Schedule My Appointment” steps with your receipt number (for a payment with 7/11) or transaction number (for online payment with a Credit Card or Debit Card (Check/Bank Card)).

Fee Payment Options

Cash at 7/11 Stores:
You can pay your nonimmigrant visa (NIV) application fee in cash at any of branch of 7/11 in Hong Kong or Macau. Before going to the 7/11 Store, you must print and carry the applicable U.S. visa fee collection slip available after logging into your profile.

DO NOT PRINT MULTIPLE COPIES OF THE DEPOSIT SLIP. Each member of a family or group should be considered as a separate transaction. You must print a unique deposit slip for each transaction. When making group payments, you MUST download a new deposit slip for each individual applicant. Take the printed deposit slip with you to pay your fee. Be sure that you pay the exact amount indicated on the deposit slip. After receiving your payment, the 7/11 cashier will give you a receipt.

Save your receipt with the visa fee receipt number. It cannot be replaced if it is lost. You will not be able to schedule an appointment without your visa fee receipt number.

Online payment with a Credit Card or Debit Card (Check/Bank Card)

The payment method for your non-immigrant visa application (NIV) fee is online with a Credit Card or a Debit Card that accept charges in HKD (Checking Card, Banking Card).

1. Once you log into your profile and while on the payment screen, you can select to pay by credit card/debit card.

2. After you pay the visa application fee, we suggest you to print (using print-screen) or to take a screenshot from your receipt number for your records. The receipt number will be used to schedule your appointment. It cannot be replaced if it is lost. You will not be able to schedule an appointment without your receipt number.

3. You will be redirected again to the appointment page when you have completed the payment. You MUST then return to the profile and hit 'Continue' to schedule the appointment.

Note: If you experienced an error at the time of paying, do not make a second payment. Instead return to the payment screen and when you are prompted for payment again, you should select the Credit/Debit card payment option and click "OK", just as if you were about to pay. If the original payment was successful, the receipt will link after this step. If not, submit an email to support-hongkong@ustraveldocs.com with the first and last four digits of the card used and the date of transaction.

Please continue checking www.ustraveldocs.com/hk and/or the embassy website for any update about the payment information.

Scheduling Your Interview


Cash at 7/11 Store
:

Whether you schedule your appointment online or contact our call center, you will need the 16-digit visa fee receipt number printed on your receipt.

The 16-digit visa fee receipt number is labeled as visa reference in the example below.

Fee Payment Receipt

Cash at 7/11 Store

See the table below for processing timelines

Visa Application Fee Payment Processing Timelines - Cash at 7/11 Store
Time of Payment Interview Booking
Pay before 5pm local time 12am local time the next business day.
Example: If you pay on Monday before 5pm, your receipt will be activated after 12am on Tuesday
Pay after 5pm local time 12am local time on the following business day + 1 (2 days after payment).
Example: If you pay on Monday after 5pm, your receipt will be activated after 12am on Wednesday

Online payment with a Credit Card or Debit Card

See the table below for processing timelines

Time of Payment Interview Booking

Before 7:30 p.m. Mon- Fri

Immediately after payment online.