Track My Passport

FAQ

On this page:

Overview

If your visa application is approved, your passport and visa will be returned to the closest Cargo Expreso office you selected when you scheduled your visa appointment.

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate.

Email: Send an email to passportstatus@ustraveldocs.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Online: You can track your passport online here.

Chat, Skype and Telephone: You can track your passport with the assistance of our call center via chat, Skype or telephone. The call center's contact information and a full description of our call center services, including hours of operation, can be found here.