Track My Passport
Passport/Visa Collection Locations

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If your visa application is approved, your passport and visa will be returned by DHL to the address you previously indicated during the appointment scheduling process. DHL will not be able to deliver documents to a P.O box, to APO/DPO addresses or an address outside Germany.

You will receive a notification via e-mail and SMS as soon as your passport is ready to be delivered to you.

Please ensure that your name as stated in your profile is also on the mailbox. If the parcel does not state the correct name and address, the mailman will not be able to deliver it and will be returned to the consulate. In the case that your mailbox is labelled correctly but not able to take the delivery, the mailman will leave a notification in your mailbox informing you that the passport is ready for pick-up from the nearest DHL/Deutsche Post Office.

Note: Personal pickup of your passport at the issuing Diplomatic Post is not possible.

Change Delivery Options

You may change your preferred document delivery address online or through the call center until midnight the day of your interview appointment. There is no cost to change your delivery preferences.

We strongly advise you not to change the pick-up location after the time limit. Any changes to your desired pick-up location after this time limit will lead to a delay in your passport delivery.

Check the Status of Your Visa

You can check the status of your application any time at this website: Please wait at least three business days following your visa interview to check on the status of your application. The system may not have updated the status of your application prior to that time, and thus the message you receive may not reflect the actual status of your application.

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status.



If your status shows "origination scan", it means your passport has left the Embassy or Consulate is on its way to the delivery location you have chosen. It is however not available yet.

When the status shows "ready for pick up", it means that DHL is about to deliver your passport at the address indicated during the appointment scheduling process or, if a notification has been dropped by the mailman into your mailbox, your passport has been forwarded to the nearest DHL office and you can pick it up from there.

The Embassy or the Consulate cannot help you regarding the status of your passport delivery. Please do not contact the Embassy or Consulate regarding the status of your passport delivery.

Email: Send an e-mail to and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Online: You can track your passport online here.