Passport/Visa Collection Locations

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Overview

If your visa application is approved, your passport and visa will be returned by Czech Post.

You may choose to have your passport returned to your home/business address in an envelope to the address you have previously indicated during the appointment scheduling process (Home Delivery), or you choose to collect the passport from the Czech Post pickup location (Česká pošta - Hybernská 2086/15, Nové Město, 11006 Praha).

You will receive a notification via e-mail and SMS as soon as your passport is ready for pickup or to be delivered to you.

Home Delivery

Your signature will be required upon receiving the envelope. If a family member wants to receive the passports on your behalf, that person will have to show an ID and sign for the receipt of the envelope.

If the envelope cannot be delivered, the mailman will leave a notification into your mailbox informing you that the passport is ready for pick-up from the nearest Post Office.

You must collect your passport within 15 days. Czech Post will hold your passport for 15 days only, after which it will be returned to the Embassy/Consulate.

When you come to the Post Office to pick-up your passport, you need to present a photo ID. If somebody else will pick-up the passport on your behalf, that person will have to present either an attorney card (průkaz zmocněnce, which will be handled by the post office) or a notarized written authorization from you and a photo ID.

Pickup

After receiving the notification via email, that your passport is ready to be picked up, you can do so at 

Česká pošta - Hybernská 2086/15, Nové Město, 11006 Praha. Please find map here.

You must collect your passport within 15 days. Czech Posta will hold your passport for 15 days only, after which it will be returned to the Embassy/Consulate.

Important: When you come to the Post Office to pick-up your passport, you need to present a photo ID written with Latin characters. If somebody else will pick-up the passport on your behalf, that person will have to present either an attorney card (průkaz zmocněnce, which will be handled by the post office) or a notarized written authorization from you and a photo ID.

If your ID card or drivers license is written with non-Latin characters you may delegate somebody you trust who has an ID with Latin characters to pick up your passport from the pickup location. In this case please enter the name of the delegated person in the Mailing Address field (ex. c/o John Doe) until 11:59 p.m. before the day of the interview at the Embassy

Opening hours

Monday-Friday: 8:00-20:00
Saturday and Sunday: closed

Note: If you have urgent travel needs, you will have to mention that to the consular officer at the moment of the interview and have the passport picked up directly from the Consulate.

Change Delivery Options

You may change your preferred document delivery address online or through the call center until midnight before the day of your interview appointment. There is no cost to change your delivery preferences.

We strongly advise you not to change the pickup location after the time limit. Any changes to your desired pickup location after this time limit will lead to a delay in your passport delivery.

Check the Status of Your Visa

You can check the status of your application any time at this website: https://ceac.state.gov/CEACStatTracker/Status.aspx. Please wait at least three business days following your visa interview to check on the status of your application. The system may not have updated the status of your application prior to that time, and thus the message you receive may not reflect the actual status of your application.

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status.

 

 

If your status shows "origination scan", it means your passport has left the Embassy or Consulate is on its way to the delivery location you have chosen. It is however not available yet.

When the status shows "ready for pick up", it means that Czech Post is about to deliver your passport at the address indicated during the appointment scheduling process or, if a notification has been dropped by the mailman into your mailbox, your passport has been forwarded to the nearest Czech Post office and you can pick it up from there.

The Embassy or the Consulate cannot help you regarding the status of your passport delivery. Please do not contact the Embassy or Consulate regarding the status of your passport delivery.

Email: Send an e-mail to passportstatus@ustraveldocs.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Online: You can track your passport online here.