Application Pending Further Action

On this page:


Overview

Refusal under Section 221(g) means that essential information is missing from an application or that an application has been placed on administrative hold. The consular officer who interviews you will tell you at the end of your interview if action on your case is being suspended under 221(g) pending further information, or your case has been placed on administrative hold. As part of this process, a refusal letter will also be provided. You will have 12 months from the date of your interview to submit the requested documents without having to pay a new visa application fee. After one year, an application refused under Section 221(g) is terminated per Section 203(e).

How To Submit Further Documentation

There are three options to submit your documents depending on the letter received by the Consular officer:

  1. Upload and Mail: If an original civil document is required, you will need to upload the document to your CEAC, then mail the original to our office for processing.
  1. Upload and Email: If we only require copies of the document(s), you will need to upload the document to your CEAC, then notify our office via email. Subject: “Electronic: Case Number, Full Name”
  1. Mail: Mail required documents by a traceable envelope (ie: express post or registered post) to ensure it is delivered and received by our office. Ensure you keep the tracking number when posting the required documents. You may track your envelope for delivery by checking your tracking number with Australia Post Online. We are unable to respond to email inquiries requesting confirmation of receipt of documents.

Other Information

Some visa applications require further administrative processing, which takes additional time after your interview with a Consular Officer. You will be advised of this possibility during your interview. Most administrative processing is resolved within 60 days of your visa interview. When additional administrative processing is required, the length of processing time will vary based on the circumstances of each case. Before inquiring about your visa status, you or your representative must wait at least 60 days from the date of your interview or the submission of supplemental documents, whichever is later.