Track and Retrieve My Passport

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If your visa application is approved, your passport and visa will be returned in a parcel to the address you previously indicated during the appointment scheduling process.

You will receive a notification via e-mail and SMS as soon as your passport is ready to be delivered to you. Once you receive the tracking number you may check the status of your delivery here.

If the delivery of your passport is unsuccessful, DPD will attempt to deliver your passport a second time. Please note that your passport will be returned to the Vienna Consulate after a second delivery attempt.

Passports are delivered with DPD Austria.

The passport will be only be delivered against a signature by a person at the address mentioned.

Note: All visas are mailed via DPD to the applicant’s address in Austria. If you have urgent travel needs, you will have to mention that to the consular officer at the moment of the interview and have the passport picked up directly from the Consulate.

Change Delivery Options

You may change your preferred document delivery address online or through the call center until midnight before the day of your interview appointment. There is no cost to change your delivery preferences.

We strongly advise you not to change the pick-up location after the time limit. Any changes to your desired pick-up location after this time limit will lead to a delay in your passport delivery.

Check the Status of Your Visa

You can check the status of your application any time at this website: Please wait at least three business days following your visa interview to check on the status of your application. The system may not have updated the status of your application prior to that time, and thus the message you receive may not reflect the actual status of your application.

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status.



When the status shows "ready for pick up", it means that DPD is about to deliver your passport at the address indicated during the appointment scheduling process.

The Embassy or the Consulate cannot help you regarding the status of your passport delivery. Please do not contact the Embassy or Consulate regarding the status of your passport delivery.

Email: Send an e-mail to and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Online: You can track your passport online here.